IT SUPPORT

Student Email

As a student, you are provided with a university email account that you must use for all official communication.

Access Your Email:

• Login URL: Sign in to Outlook
• Username: [Your Student ID]@elmu.edu.my
• Password: Your own password

Common Issues & Solutions:

• Forgot password? Reset it via Microsoft Online Password Reset

Campus Management System (CMS) Email

1. The CMS requires a valid university email for login and notifications.
2. Microsoft Teams as the Learning Management System (LMS) for online classes, discussions, and assignments.

How to Access:

1. Login URL: [Teams login link]
2. Mobile/Desktop App: Download [here]

SPSS & ArcGIS

The university provides licensed versions of these applications for academic use.

How to Access:

• ELMU APPLICATION
• SPSS: Available for [Online/Desktop]
• ArcGIS: Available for [Online/Desktop]

Installation Guide: Step-by-step guides

• SPSS: Application Installation Guide IBM SPSS AMOS (PDF)
• ArcGIS: Application Installation Guide ArcGIS Pro (PDF)

Troubleshooting:

• SPSS not opening? Ensure Java is installed.
• ArcGIS license expired? Request renewal via [email protected] .

Library Database Access

Students can access a vast collection of academic resources through the university's library database.

How to Access:

• Go to: Library Database
• Contact Library Helpdesk ([email protected])

Resources Available:

• Academic journals
• E-books
• Research papers
• Online databases

For additional support, contact the Library Helpdesk at [[email protected]].